1.We will supply with the machine operation manual in English version for installing and operation.
2.We will make training video for client’s reference.
3.Customer can come to our factory for free training.
Warranty and After sales service
1.Our warranty is within 12 months from the date when client receive the material.
2.We supply after sales service for 24 hours, 7 days per week. Customer can contact us any time.
3.When some problems can’t be solved by customers, our engineer can go to door to support.
Packaging & Shipping
1.We can load container at:Qingdao,Shanghai,Tianjin, Guangzhou, etc. 2.We provide shipping methods:Courier service,Air transport,Sea Transport 3.Can accept order:Full container cargo load,Less container load 4.Delivery term :EXW,FOB,CIF,CNF, Door to Door etc. We always choose the most economical and reliable shipping company to make sure you receive the goods in time. The BL and tracking number will be provided to you once the consignment is shipped.
HENAN MY ONLY FOOD MACHINE CO.,LTDis a professional engaged in all kinds of bakery and baking machinery R & D, production, sales of modern enterprises.located in Henan, China. Basing on the Import and Export Business, we have established a complete industry chain including Research and Development, Manufacturing, Sales, Service, and Training, and can provide customers perfect solutions, products and service. Powerful, professional research and development team , advanced, perfect sales service concept, making our company 's products at home and abroad, have high visibility and market share. At the same time as in the past we will in accordance with "reputation first, customer first" principle, always put the customer's interests first, wholeheartedly to offer each of our customers the best products and the best quality service.
We sincerely hope to build long-term, steady, and win-win relationship with customers all over the world. We welcome your coming.
Q: Are you a factory or a trading company?
A: We are factory manufacturing packaging machines and we provide perfect OEM and after-sale service.
Q: Can you send me the video to show how the machine works?
A: Certainly, we have made video of every machine .
Q: How can I know your machine works well?
A: Before delivery, we shall test the machine working condition for you.
Q: How can I know your machine is designed for my product?
A: You can send us samples of your product and we test it on machine.
Q: How can I pay my order?
A: We accept T/T, Western Union, Alibaba Trade Assurance payments. For those orders less than 1000USD, we accept PayPal to pay.
Q: Do you have a CE certificate?
A: For every model of machine, it has a CE certificate.